Posted by Ugg at IL on Wednesday, October 04, 2006 at 11:08AM :
In Reply to: Re: Web site... posted by Ugg at IL on Wednesday, October 04, 2006 at 10:18AM :
That was almost painless. I only had to talk to 3 different people and explain twice. Hey, they're in Michigan, so we barely had a communication problem. HA! BTW, Monroe owns Rancho. Anywho, they're sending me ALL the replacement/original adjustment knobs at NO charge.
Since I'm on a roll, maybe I should see about the stencil kit I paid for a year ago and still haven't received, nor has he responded to any of my numerous inquiries.
Later
Ugg
PS: Thanks again Nammy for Rancho's #.
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