Posted by mike stone on Tuesday, October 08, 2002 at 9:09AM :
In Reply to: I walked away... posted by Jonas. on Monday, October 07, 2002 at 10:27PM :
to the owner
explain the whole story to him/her
there is no dealership owner (refered to in the trade as the dealer principal) who wants any customers to go away with the feelings regarding his/her store that you have.
do not judge a business by the actions of a few employees.
mike