Posted by Bob Thompson [172.249.80.183] on Tuesday, April 07, 2015 at 19:28:26 :
In Reply to: Re: here is what makes me mad posted by Johnd [71.246.82.65] on Tuesday, April 07, 2015 at 19:13:40 :
however, many of their counter staff are unaware of this. Still others are unwilling to deal with anything in printed form. Just tell them it's a big papery web-site and show them how to operate the user interface.