Posted by mike stone on Thursday, May 31, 2001 at 1:20PM :
In Reply to: Re: Is complaining allowed? - In this case - no posted by Lonnie on Thursday, May 31, 2001 at 12:58PM :
lonnie
like your guidelines very clear
but if i may add a bit from my years in the automotive businees
KEEP the Original Box
KEEP it Clean & pristine
OPEN it carefully
some business have a NO RETURN if not in the
original clean box
they cannot return it to their supplier if it
is out of the original box
be prepared to pay a restocking charge if you
ordered the wrong item
dont expect anyone to take back an electrical
part if the box has been opened
and as you said
write it down - if it is not in writting
IT NEVER HAPPENED
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