Posted by Sherman in Idaho [24.32.202.166] on Saturday, May 18, 2013 at 15:47:24 :
In Reply to: Re: Thing-a-ma-jigs and whatcha-ma-callits posted by Paul (in NY) [12.64.152.190] on Saturday, May 18, 2013 at 15:33:09 :
Even more inexcusably, if a vendor says "I'll check and call you back", he has to check and call you back. It doesn't matter how hard it is to find parts in their non-computerized system, don't promise to do something and then not do it. This is basic customer service that dates back several thousand years before the invention of computers and telephones.
Follow Ups: