34 years of repeat customers


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Posted by Clint Dixon [108.162.216.33] on Saturday, March 26, 2016 at 08:55:11 :

In Reply to: Re: finaly got brakes posted by Glen of Idaho [108.162.221.5] on Thursday, March 24, 2016 at 16:23:26 :

So old fashioned, yet I too share the same philosophy.

In today's global market you and I should, by all indicators, be more concerned about satisfying the stock holders with large dividends. It is all about growth. A mandated 15% of growth per fiscal year in your business is a good place to start. Stockholders are easily impressed by that number. This of course means that if you have 20 employees, you should hire an additional 3, better yet 4, right now, during the first quarter, to send the message to the stockholders that you are serious. Don't have the work to support 3 new employees? Don't worry about that. Once customers see how your business growth is exceeding your mandated 15% projection, they will flock to buy your products.

And about that heavy emphasis on quality and repeat customers: Remember it is always easier to burn bridges crossed and build new ones rather than suffer the expenditure of maintaining old ones. That would result in overhead. New customers represent initiative and reflect in growth.

At least that is how it all operated at the place I worked at for 15 years. Then I left after years of training new engineering graduates who knew more than the rest of us and had the paper to prove it.

I don't know how it is working out for them now. Hope the stockholders are still happy....

Junior



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