old school shop customer service


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Posted by mannyc [173.77.217.68] on Tuesday, November 26, 2013 at 19:54:32 :

as you all know, i have been having engine problems with the command car. i have asked questions here and spent a lot of time going back and forth with john bizal to get the truck running right. finally traced the problem to a faulty, expensive, new coil. anyway, feeling confident, i started the install of a heatercraft heater for the upcoming xmas parade and xmas tree pickup. my boys raise money for the smile train charity and we decorate the truck with lights and signs advertising the smile train. i left work early today to get a jump on the heater install. removed the rear plug on the engine head (i was worried, but it came right out). i installed the valve and moved to the front, which should be the easier one, on the bypass elbow would not come out and required heat. heat did not help. i drilled out the plug with the hopes of getting it thin enough to collapse. no dice. i tried to file a slot in it and ruined the fitting. called john bizal and will have a new one friday!!! john has saved my bacon (again) and we will be able to participate the town parade. Thanks john!!!



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