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Posted by David Sherman on Wednesday, March 11, 2009 at 14:04:41 :
Shortly after I posted my message about the Marson tool on the last forum, I got an email from 3M/Bondo (not sure why), but apparently they have somebody whose job it is to troll the forums for gossip about their products. I never contacted 3M/Bondo or filled out any web form. I didn't even know 3M/Bondo was the same company as Alcoa/Marson. I'm beginning to think every company in the world is really just a subsidiary of one giant multinational conglomerate.
Anyway, here are some excerpts:
David,
Thank you for contacting 3M, I am sorry for the inconvenience if you will
contact Marson (R) customer service at 1-800-343-3633 they should send you
out a new 10/32 mandrel.
Best Regards
Thomas B.
3M Bondo Technical Service
800-421-2663 X 4
3M Automotive Aftermarket Division
www.3m.com/automotive
IMPORTANT NOTICE: This document is intended...
<MUCH LEGAL GOBBLEDYGOOK SNIPPED>
...any way related to the information contained in this document.
We value your feedback on this email response experience and would
appreciate your time in filling out a brief survey. Do not use this survey
to submit questions. We cannot reply to comments/questions from this survey
form. If you have a question, please reply to this email response. Thank
you for your continued support of 3M.
Click here to complete the
survey:http://www.ida3m.com/ida_db/ida.dll?irs&sid=091456173&BU=962737030343XXBU6&ID=4586F6D616370254E20224F69746XXID14
-----------Original Message Follows------------
Subject = Bondo Contact Us
Message = Just thought you would like to know you have an unhappy customer
out there. all the info above name email is that of the writer of the posting
to a forum as seen below.
www.dodgepowerwagon.com
Dodge Power Wagon Forum
O.T. Might as well buy Chinese
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[Follow Ups] [Post Followup] [Dodge Power Wagon Forum]
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Posted by David Sherman on Monday, March 09, 2009 at 17:51:03 :
Pardon me while I rant for a moment...
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...Okay, rant finished.
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Follow Ups:
First Name = David
Last Name = sherman
Sender = public@slatecreekengineering.com
Address 1 =
City =
State/Province =
ZIP/Postal Code =
Phone =
companyName =
Function =
emailconfirm = public@slatecreekengineering.com
The information you provide on this Contact...
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...line intact to assure correct routing. -
Follow Ups: